Pierce Walker
Salt Lake, Utah · (801) 560-5292 ·
pierce@piercew.com
My personal mission is to continually develop my character, expand my knowledge, and enhance my abilities. I am dedicated to creating a world where everyone can enjoy a quality of life like what we would imagine is a divine ideal. I seek to experience joy and actively contribute to the happiness of my family and fellow human beings. Above all, I commit myself to wholeheartedly embracing principles of love, compassion, and empathy.
- Led engineering team in creation of automated approval system to facilitate patron access to over 190
library services, interviewing stakeholders to define 18 distinct patron types and their privileges
- Oversaw agile development team's CI/CD deployment and maintenance of library systems, creating
project charters, journey maps, and user profiles for efficient delivery of useful products
- Collaborated with product managers to develop framework for defining all 190+ library services
comprehensively, assessing their impact on the library ecosystem and individual patrons
- Contracted over 300 new customers, increasing Moxie's annual revenue by over $200,000, by persuasively communicating Moxie's service benefits and scope
- Inspired a culture of commitment by increasing hours worked more than 25% to exceed sales goals
- Doubled team sales in a week by conducting one-on-one trainings with each team member
- Communicated customer product and service needs while transitioning between sales and finance departments, ensuring zero loss of prospective customers
- Guided prospects through their customer journey, creating brand equity with more than 50 customers
- Streamlined data entry process, reducing duplicate and incomplete records by 50%
- Managed 13 senior level managers and 12 senior level trainers in 3 countries, leading efforts to train 180 representatives to teach with clarity, persuasion, and compassion
- Optimized mission-wide key indicator communication and recording, resulting in faster, more organized processes and enhancement of long-term record-keeping accuracy
- Coached class sizes of up to 100 students in English language skills twice a week, broadening future prospects for education and employmentManaged 13 senior level managers and 12 senior level trainers in 3 countries, leading efforts to train 180 representatives to teach with clarity, persuasion, and compassion
First and foremost, my wife and I are devout Christians, and our faith plays a central role in our lives. Studying the gospel of Jesus Christ and striving to emulate His teachings are at the core of our purpose and focus in life.
Spending quality time with my wife and daughter brings me great joy. We make time to go on walks together and take every opportunity to road trip. We visit our hometown in Kansas City, Missouri as often as we can. We also find great excitement in visiting other countries and experiencing other cultures.
We also enjoy playing board and card games with friends when we get the chance. It's amazing how games can bring people together and create lasting connections.
When I'm indoors, I immerse myself in various hobbies. Music holds a special place in my heart, and I love learning and playing the guitar and piano. Additionally, I dedicate a considerable amount of time to understanding emerging technologies like artificial intelligence, cryptocurrency, and blockchain. These constantly evolving fields captivate my curiosity and offer new avenues for learning and growth.
Reach out with any questions or comments!